I purchased 2 units, one went out in about 40 days. I contacted them and they sent a replacement out right away. In these times that is exceptional. I have another area to do and will be buying from them again.
I have used several of these devices.
Love how easy the install is .
No additional equipment needed, just your light strip and this driver.
Great Co. to work with!
Thanks!
Using the 300W to power old fashioned MR-16 Halogen spots. The covered area for connections is generous and makes for a super-tidy installation. With 6-50W fixtures, I'm at max output. It does get warm (like it should) but has not thermally shut down from continuous full-load.
I have a Lutron Diva dimmer and it works perfectly with this transformer.
We purchased four of these back in '20 for our kitchen remodel. They worked flawlessly with our Lutron dimmers and a month or so ago one started to fail with intermittent dimming not caused by the dimmer. Hitlights support was easy to access and they sent us a replacement under warranty.
I have the same experience as the other reviewer. The connector is too narrow for the tape to fit in. It almost works. I pared the tape down with scissors which doesn't seem like what should be needed. And on the other end of the connector, using Hitlights wire, I cannot get the screws to actually hold the wire and it slips out very easily. Perhaps there are better ways to accomplish the task, but these connectors are disappointing. I waiting for a call back for technical support.
Dear Paul,
We understand you're experiencing compatibility issues with your recent purchase and we want to ensure this is resolved quickly and satisfactorily. We will have someone from our support team reach out to you to assist with your concern.
We apologize for any inconvenience this may have caused. Your satisfaction is paramount to us, and we are here to support you every step of the way.
Best regards,
HitLights Team