All In One Kit: EVERYTHING YOU NEED including a 21 key RF remote, 12V DC power supply, 3 Pre-cut Total 36Inch 5050 LED Strip lights, three plug and play extension wires (12 inch), Six adhesive backed wire clips to keep things neat.
RGB LED Strip Kit: Super bright 5050 LED Strips, Pure color(Red blue green yellow blue purple white), better visual enjoyment when have installed LED Accent Kit.
Upgraded Blue 3M LED Tape: In order to solve the customer's troubles of the light strip adhesive, we have used upgraded 3M Blue Adhesive and adhesive backed wire clips for solve this problem. No need to worry about the falling off of the adhesive.
360°RF Controller: The wireless remote control can control the color at any time within the effective distance(MAX 66ft) without failing due to obstacle blocking. Best Choice for kitchen, under cabinet, dining room, bedroom, TV Backlights, PC etc.
HITLIGHTS QUALITY. Backed by a ONE year from HitLights for peace of mind. Contact our US-based customer service team at any time for no-hassle troubleshooting and replacement or for any questions about purchasing or installation.
Refund / Returns
Not Satisfied? HitLights will assist you with technical problems, replacements, and exchanges while our products are under warranty! Need a Refund? To receive a full 100% refund, you must return the product within 30 days after receiving your product. After 30 days, HitLights will not offer refunds, but will still cover warranty issues.
Items that have been cut, damaged or abused. Items that are missing accessories, such as remote controls, cords, etc. Personalized or custom items. Clearance items are sold as is. No returns, refunds or exchanges will be accepted for any clearance item. Clearance items are under warranty for replacement only.
If you receive an incorrect item or a damaged item, please contact our customer service team at 1-855-333-7426 or firstname.lastname@example.org. A customer service associate will process your return request and give you an RMA and return label to ship the items back for an exchange or refund. Please include a copy of your RMA in the returned packaging to expedite this process.
How to return an item
1. Pack your return in the original shipping package, if possible. 2. Include the packing slip and indicate reason for the return on the RMA Form (Please contact our customer service team to request an RMA form.) 3. Include all original packing materials, manuals and accessories. 4. Send your return to: HitLights Customer Return, 8000 Innovation Park, BLDG 3100, STE 120, Baton Rouge, LA 70820. 5. For proof of delivery, we recommend that you return items via UPS or insured USPS. Keep the tracking information if possible.
Shipping Charge Refund and Restock Policy
Only domestic shipping charges will be refunded, or a return label will be issued if HitLlights is responsible for the return; such as mistakes during packaging or retrieval of defective products. Otherwise, shipping charges will not be refunded and HitLights will charge a 15% restocking fee after 7 days of receiving packages.
Refunds will be credited to the original credit card or PayPal account. Any amounts deducted from a gift card or Pitch In Card will be credited to the gift card or Pitch In Card used. We don’t issue checks for refunds.
THE COMPANY WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE GOODS OR SERVICES OR OTHER INDIRECT DAMAGES WITH RESPECT TO LOSS OF PROPERTY, REVENUES, LIFE OR LIMB, PERSONAL INJURY AND CLAIMANT’S REMEDIES SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF NONCONFORMING GOODS OR SERVICES.
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Our UL Listed lighting products are certified for use in schools, hospitals, and gov buildings.
LED Expert Support
Contact us, we will help you choose the correct components for your lighting project.
Not 100% satisfied?
Although we guarantee a working installation, we will fix or refund your order, no questions asked.