We at HitLights have our own factory to cut out the middleman without sacrificing quality and deliver consistent quality products to
our customers for your complex jobs.
I installed the dimmer to light up my floating shelves and they look great; I had a problem during installation and Erick from customer service helped me to figure everything out.
Thanks again
Product is awesome. Been running separate drivers and dimmers for years. Reascently have had compatibility issues. Bought some ezdim driver/dimmers and the are not only an easier install, but work far better then the other products I've used. Plus a great warrenty.
Been using drivers with separate dimmers for years. Although the ezdim cost a little more, the install is simple and works beyond expectations. The lights seem brighter then when using other products.
I have bought 3 over time. 1st one melted.. Ended up using a Lutron remote dimmer before the driver. That worked. Second one last week didn’t do anything. Then light flashed and that was it. The light strip would flash once when power was turned on. Removed the dimmer and light strip wouldn’t light up. Had to use a second New strip for the project with no dimmer. Still have one more but hesitant to use it. When it doesn’t work the fix costs more than the remote dimmer.
Hi Reid,
Thank you for the feedback regarding the difficulties you’ve encountered with your recent purchase of Remote Dimmer from Hitlights. We’re truly sorry to hear that you are experiencing issues, as we aim to provide products that perform seamlessly and enhance your experience.
We would like to personally ensure we address and resolve these issues as quickly as possible. We will have someone from our support team reach out to you to assist with your concern.
We appreciate your patience and cooperation in helping us understand this issue better.
Best Regards,
HitLights Team
Nice quality lights. Good instructions. I had to cut my roll into 13 pieces so that I could light each section of my cabinet. It was easy to cut these at the designated marks and then splice them using wire and a connector and everything worked first time. I was also very impressed with their customer service, which I had to use twice. I first had a question about how to run all those separate lines using their transformer and then another question about their dimmer. They went out of their way to answer my questions thoughtfully. I would definitely use their products again knowing they stand behind their product and are very helpful.