Hi Reid,
Thank you for the feedback regarding the difficulties you’ve encountered with your recent purchase of Remote Dimmer from Hitlights. We’re truly sorry to hear that you are experiencing issues, as we aim to provide products that perform seamlessly and enhance your experience.
We would like to personally ensure we address and resolve these issues as quickly as possible. We will have someone from our support team reach out to you to assist with your concern.
We appreciate your patience and cooperation in helping us understand this issue better.
Best Regards,
HitLights Team