Q: What exactly comes in the Eclipse 48" RGB kit?
A: The kit includes four 12-inch RGB 5050 LED strips (48" total), an RF remote, a 12V DC power supply, and the accessories needed for basic installation. Everything required to power and control the lights for a typical indoor setup is included in the package.
Q: Can these LED strips be cut to different lengths?
A: No. The strips in this kit are pre-cut in 12-inch and 48-inch lengths and are not customizable in length. This removes the need for cutting and helps ensure quick, hassle-free installation using the included segments.
Q: Are these lights suitable for outdoor use?
A: No. The kit is indoor-only (IP30 rated) and should not be used where it may be exposed to rain or moisture. It is intended for interior applications such as bedrooms, living rooms, media setups, and indoor displays.
Q: How far away can I control the lights with the remote?
A: The included 360° RF remote offers a control range of approximately 49–66 ft, allowing reliable operation even when obstacles are present. The remote provides 12 colors, 19 modes, and controls for brightness and speed.
Q: What is the warranty period for this kit?
A: This Eclipse kit comes with a 2-year warranty, covering typical indoor use within the published electrical and environmental ratings.
Q: Do I need any extra accessories to install the kit?
A: For standard setups, no extra accessories are required beyond what is included in the box, since the kit is sold as an “all-in-one” solution. Additional items may only be needed for special customizations or non-standard mounting situations.
Q: What should I do if I receive a damaged item or need to track my order?
A: After shipping, an email with a tracking number and carrier link is sent so the order can be tracked online. If any item arrives damaged, HitLights requests that customers call 1-855-768-4135 or email customerservice@hitlights.com for assistance.
SHIPPING DETAILS:
