Thank you for your help. Great lights.
25 Watt U-Series Dimmable Driver (Universal, ETL-Listed) - 12 Volt
The connector end that the tape goes in is not wide enough . Also the end that the wire goes in doesn’t grip the wire quite as well sometimes I had two of them that the set screw missed the tab to grip the wire . I think the tab needs to be stronger the set screw pushed it out of position. I think they will work well with some refinements.
Hi Thomas,
Thank you for your feedback. We are sorry to hear that you're experiencing difficulties with our product. We will have someone from our support team reach out to you to assist with troubleshooting and ensure your product is functioning as intended.
Best Regards,
HitLights Team