Nice quality lights. Good instructions. I had to cut my roll into 13 pieces so that I could light each section of my cabinet. It was easy to cut these at the designated marks and then splice them using wire and a connector and everything worked first time. I was also very impressed with their customer service, which I had to use twice. I first had a question about how to run all those separate lines using their transformer and then another question about their dimmer. They went out of their way to answer my questions thoughtfully. I would definitely use their products again knowing they stand behind their product and are very helpful.
This was a breeze to install, and power's three LED strips including a Schluter Niche. Best deal in town. I'm sure eventually these will come down in price significantly but as a "niche" item, they're pretty awesome. Especially if you don't want remote options. I much prefer a hardwired option.
I purchased 2 units, one went out in about 40 days. I contacted them and they sent a replacement out right away. In these times that is exceptional. I have another area to do and will be buying from them again.
I have used several of these devices.
Love how easy the install is .
No additional equipment needed, just your light strip and this driver.
Great Co. to work with!
Thanks!
Using the 300W to power old fashioned MR-16 Halogen spots. The covered area for connections is generous and makes for a super-tidy installation. With 6-50W fixtures, I'm at max output. It does get warm (like it should) but has not thermally shut down from continuous full-load.
I have a Lutron Diva dimmer and it works perfectly with this transformer.
We purchased four of these back in '20 for our kitchen remodel. They worked flawlessly with our Lutron dimmers and a month or so ago one started to fail with intermittent dimming not caused by the dimmer. Hitlights support was easy to access and they sent us a replacement under warranty.
I have the same experience as the other reviewer. The connector is too narrow for the tape to fit in. It almost works. I pared the tape down with scissors which doesn't seem like what should be needed. And on the other end of the connector, using Hitlights wire, I cannot get the screws to actually hold the wire and it slips out very easily. Perhaps there are better ways to accomplish the task, but these connectors are disappointing. I waiting for a call back for technical support.
Dear Paul,
We understand you're experiencing compatibility issues with your recent purchase and we want to ensure this is resolved quickly and satisfactorily. We will have someone from our support team reach out to you to assist with your concern.
We apologize for any inconvenience this may have caused. Your satisfaction is paramount to us, and we are here to support you every step of the way.
Best regards,
HitLights Team
Small, in-line dimmer that plugs into the outlet side of the 12 volt transformer. The system controls our kitchen under counter lighting and is mounted behind a kitchen drawer. The remote is small and easy to use and the mounting location does not affect it. 100% lights when cooking and less other times. This is my first and it works better than I thought it would. Simple to install and simple to use.
JRK
Thank you for your help. Great lights.
The connector end that the tape goes in is not wide enough . Also the end that the wire goes in doesn’t grip the wire quite as well sometimes I had two of them that the set screw missed the tab to grip the wire . I think the tab needs to be stronger the set screw pushed it out of position. I think they will work well with some refinements.
Hi Thomas,
Thank you for your feedback. We are sorry to hear that you're experiencing difficulties with our product. We will have someone from our support team reach out to you to assist with troubleshooting and ensure your product is functioning as intended.
Best Regards,
HitLights Team
This is a very cheap "knock-off" product made in China. I now will have to order directly from 3M.
Hi Lincoln,
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Quality is a priority for us, and we're committed to addressing any issues that our customers face. Our customer service team will reach out to you to discuss this further and find a solution that ensures your satisfaction. We hope to have the opportunity to make this right for you. Thank you for your understanding.
Best Regards,
HitLights Team
This transformer is relatively compact so it inconspicuously mounts to the bottom of my kitchen cabinets. It was super simple for attaching 120 & 12 volt wires - insert each wire and tighten the set screw. Dims LED strip lights flawlessly with an inexpensive wall dimmer switch to any desired brightness level - max brightness about as dim as I'd like to go. No noise or flickering at any setting. Heat buildup is minimal - I can hold the back of my hand against the device without discomfort. Totally satisfied.
Was offered this dimming driver as an alternative to a standard non dimming unit because of its unavailability for no additional cost to keep our job on schedule. Im not using the dimming ability but I’m sure it works great. As for the ease of installation its pretty straight forward with easy to read dummy schematics on the unit just incase as well as color coated lines making it simple.
Headlights are fantastic !! Unfortunately this was my very first order I needed it in a hurry and paid for overnight shipping. Don't know what happened they got mislabeled or FedEx screwed it up but either way I didn't get the package for a week and shipping said 3 to 5 days to start with.. headlights worked with me and made it right
Hi Brandy,
Thank you for your feedback. We're sorry for the trouble you may have experienced. We’d like to offer you a call back from our tech team to assist you. Kindly share your call back number and a convenient time for you for us to help resolve your concern.
Thanks again for your feedback and we hope to hear from you soon.
Best regards,
Hitlights Team
customerservice@hitlights.com
I have purchased multiple strands of these lights and transformers. They light my cabinets inside, underneath and on top. I love the warm white glow. They last a long time, don't produce heat, and consume much less energy than the rope lights I used to use. I've had trouble with only one Hitlight strip, and the company was quick to make it right. I highly recommend this company and these lights. However, be careful ordering connection parts from third party vendors--they don't work. Order directly from Hitlights.